Special Programs Coordinator

APPLICATION PROCESS:

Applications will be accepted online at www.starkmha.org or by mail to the HR Coordinator, Stark Metropolitan Housing Authority, 400 Tuscarawas Street E, Canton, OH 44702-1131.

The Human Resources Department does not accept telephone inquiries regarding Job Postings. You will be notified by US Mail or Email.  Please note that it may take 1 to 30 days for Human Resources (HR) to review your job application. If HR has not contacted you within 30 days, please assume the position has been filled.  Thank you.

Job Title: Special Programs Coordinator
Reports to: Director of HCVP
Department: HCVP
Date: July 2024
FLSA Status: Salary

General Purpose: 

Oversee and manage all special voucher programs administered by The Stark Metropolitan Housing Authority. These programs include HUD-funded Continuum of Care (CoC) grant-funded programs for the authority. Coordinate with the CoC and other partner agencies to manage caseloads and ensure the effective execution of HUD processes such as move-ins, annual reviews, interims, and move-outs. Conducts initial certifications and briefings. Issues vouchers for new admissions. Prepares contracts and addendum and maintains database. Conduct annual and interim re-examinations, ensuring that tenants receive applicable income exclusions and deductions in a timely manner, and in accordance with SMHA/HUD guidelines.

Essential Duties and Responsibilities: 

• Compliance and Resident File Maintenance: Responsible for meticulously maintaining resident files strictly adhering to HUD Oversee the completion of paperwork and ensure data accuracy, which is critical in maintaining program compliance.
• Regulation Expertise: Develop and maintain an in-depth understanding of HUD homeless assistance programs, Fair Housing Law, and SMHA administrative Stay current with program regulations and ensure seamless implementation within the program framework.
• Collaboration and Service Facilitation: Collaborate extensively with Stark County Continuum of Care (SCCoC) and Coordinated Entry for housing search Identify and evaluate housing needs and effectively link clients to various services that foster stability and enhance their quality of life.
• Networking and Relationship Building: Build and nurture relationships with housing professionals and service Keep abreast of available services and create robust linkages that benefit voucher holders, enhancing the program’s support network.
• Property Owner Liaison: Develop and maintain relationships with property owners and landlords, cultivating referral services and actively recruiting additional property owners/landlords in Stark County to expand housing
• Barrier Mitigation and Community Integration: Strategically address barriers families face utilizing Collaborate with diverse teams to facilitate the integration of HCV-assisted families into communities, overcoming challenges and opposition for smoother transitions.
• Data Collection and Reporting: Collect and enter data accurately using HMIS (Homeless Management Information Systems), SAGE, and Ensure precise recording and reporting for comprehensive and insightful analysis, which is crucial for informed decision-making.
• Grant Management: Manage CoC-funded grants annually, including application and reapplication Oversee the successful application of grants, ensuring compliance and meeting all required obligations.
• Document Management and Reporting: Maintain up-to-date marketing materials and program­ related Effectively record and manage accurate program data to facilitate reporting obligations and ensure compliance with program guidelines.
• Regulation Compliance and Adaptation: Ensure strict adherence to program regulations and promptly implement necessary modifications in response to changes in HUD regulations local, state, and federal laws, ensuring the program stays
• Collaboration and Communication: Foster strong collaborations with various departments and community agencies, utilizing available resources to manage responsibilities efficiently. Participate in the Friday by Names call with Coe, enhancing comprehensive coordination Collaboration with Various Departments and
• Develop Move-On Strategies: Collaborate closely with departments such as HCV, Public Housing, and Resident Services. Establish or facilitate transition strategies from Coe participation to participation in other departments or programs, ensuring a seamless
• Application Processing and Participant Support: Handle application processing strictly with program policies, regulations, and Provide prompt and accurate responses to inquiries from current and prospective participants, actively engaging in Coordinated Entry Systems.
• Reporting and Submissions: Ensure timely and accurate completion of required reports and submissions as mandated by HUD and local requirements. These submissions are critical for program evaluation and maintaining program funding.
• Lease Compliance and Participant Relations: Oversee the lease-up and termination paperwork, ensuring full compliance with Maintain positive participant relations, ensuring they understand project responsibilities and guidelines clearly.
• Other duties as assigned

Education/Experience: 

• High school Diploma or Equivalent (GED)
• Bachelor’s Degree and at least two years of experience working in an affordable housing program or related area or an equivalent combination of education and

 Qualifications:

• Computer Skills: Microsoft Office and able to learn other software and programs as required, email.
• Must have good written and verbal communication
• SOAR Works trained.
• Must have a valid Ohio driver’s license and be insurable under SMHA policy.

Behavioral Competencies:

• Commitment: Sets high-performance standards; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

• Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.

• Effective Communication: Ensures essential information is passed to those who need to know; conveys necessary information clearly and effectively orally or in Demonstrates attention to and gives an understanding of the comments and questions of others; listens effectively.

• Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one’s work; does a fair share of work.

Physical Requirements:

Physical demands may include kneeling, reaching, pushing, sitting, crouching, standing, stooping, walking, and lifting up to 10 lbs. Repetitive motion using a keyboard, telephone, and calculator.

Working Conditions:

Office environment