Security I

APPLICATION PROCESS:

Applications will be accepted online at www.starkmha.org or by mail to the HR Coordinator, Stark Metropolitan Housing Authority, 400 Tuscarawas Street E, Canton, OH 44702-1131.

The Human Resources Department does not accept telephone inquiries regarding Job Postings. You will be notified by US Mail or Email.  Please note that it may take 1 to 30 days for Human Resources (HR) to review your job application. If HR has not contacted you within 30 days, please assume the position has been filled.  Thank you.

Job Title:            Security I

Reports to:        Security Director

Department:     Security

Date:                  July 2024

Status:                Hourly/Non-Bargaining

General Purpose:

The primary purpose of this position is to patrol assigned areas and report activity that may be illegal, dangerous, or in violation of SMHA policies and procedures. Respond to complaints and tips concerning program violations, thefts from, and/or attempts to defraud the Stark Metropolitan Housing Authority (“SMHA” or “Agency”). All activities must support SMHA’s mission, strategic goals, and objectives.

Essential Duties and Responsibilities:

• Patrol assigned areas, report any activity that may be illegal, dangerous, or in violation of SMHA lease agreements; maintains accurate records of problem situations, gather information while on assignment, and maintains a visible presence at developments occupied by SMHA residents or staff.
• Assists with setouts as determined and assigned by the Security and Compliance Coordinator.
• Secures SMHA buildings and parking areas as assigned; monitors Central Office lobby and events scheduled at an assigned facility; is available to respond to emergencies such as fires, floods, and power outages as needed.
• Reports and records any action that was taken during an investigation.
• Interacts with SMHA residents.
• Camera surveillance and review.
• Enforces parking and house rule violations.

• Devotes appropriate attention to SMHA objectives as assigned, ensuring that such goals are met or exceeded.
• Works weekends, and after hours and maintains an on-call status as needed.
• Maintains a record of acceptable attendance and punctuality.
• Other duties as assigned.

Education, Experience, and Certifications:

• High school diploma or equivalent, and a minimum of five (5) years of experience in a related field; or the equivalent combination of education and experience.
• Valid Ohio driver’s license and be insurable under SMHA policy.

Qualifications/Skills:

• Knowledge of investigative practices and methods; knowledge of Ohio law and procedures; knowledge of interview techniques; knowledge of the proper procedures for the identification and preservation of evidence; strong critical thinking skills; ability to prepare meaningful reports, summaries, and presentations incorporating findings and conclusions; multi-tasking and prioritization; ability to maintain confidentiality.

• To perform this job successfully, an individual should be capable of using legal case management, database, e-mail, internet, spreadsheet, and word processing software.

• Knowledge of common office equipment. Must be able to learn other computer software programs as required by assigned tasks. 

Behavioral Competencies:

• Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

• Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes working colleagues as customers.

• Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys an understanding of, the comments and questions of others; listens effectively.

• Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one’s work; does a fair share of work. 

Physical Requirements:

Daily work activities performed while sitting, standing, or walking. Position requires inspection of properties, which will include kneeling, laying, sitting, or climbing. The incumbent is required to maintain a stationary position while performing office duties. Occasionally lift/transport up to forty pounds

Working Conditions:

While performing the duties of this job, the employee is frequently required to visit and move about SMHA properties, meet with residents, conduct investigations, and observe property activities.

Office and outdoor environment. Employee may be exposed to harsh outdoor weather conditions.

Potential for hostile and dangerous situations may arise.

Moderate noise level.